Alitalia
Alitalia
Liability for damages occasioned by delay in the carriage of persons
 - Liability regime for delay in the carriage of passengers 

Carrier is liable for damage occasioned by delay in the carriage by air of passengers. Nevertheless, Carrier shall not be liable for damage occasioned by delay if it proves that it and its servants and agents took all measures that could reasonably be required to avoid the damage or that it was impossible for it or them to take such measures. 

 - Liability limits 

Carrier’s liability for each passenger is limited to 4,150 Special Drawing Rights.
Said limit shall not apply if it is proved that the damage resulted from an act or omission of Carrier, its servants or agents, done with intent to cause damage or recklessly and with knowledge that damage would probably result; provided that, in the case of such act or omission of a servant or agent, it is also proved that such servant or agent was acting within the scope of its employment. 
Terms & Conditions of Carriage
  Conditions of Contract
  Notice to Passengers
  Flight delay
  Flight cancellation
  Overbooking
  Provisions about baggage
  Liability for damages to baggage
  Liability for damages occasioned by delay in the carriage of persons
  Liability for damages occasioned by delay in the carriage of baggage
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