Alitalia
Alitalia
Legal info
General Notices about Alitalia Services


  1. The contents of the notices, conditions, warnings and tariffs reported in the ticket are fully in compliance with the provisions of the applicable international treaties, European Regulations, laws, rules, governmental orders and general conditions of carriage. 
  2. The time shown on flight coupons is the departure time of the aircraft. The passenger shall perform check-in operations at airport's counters no later than the time limit indicated on ALITALIA official timetable and, however, sufficiently in advance of flight departure to permit a better completion of security formalities and departure procedures. 
  3. If the passenger does not perform in due time airport check-in operations or fails to arrive at the boarding gate of flight or, even if arriving in due time, results improperly documented or in any case unable to travel, ALITALIA may cancel the seat reserved for him or her and, in any case, will not delay the flight. 
    ALITALIA will not respond to the passenger for loss or expenses due to passenger’s failure to comply with the foregoing provisions. 
  4. In the extraordinary case of non embarkation of passengers holding a confirmed reservation, ALITALIA will aplly the schemes of compensation for denied boarding, whose details are available at airport premises (and on this Internet website at page Overbooking), in compliance with the European Community applicable regulations. 
  5. Some "special" fares are applied by ALITALIA subject to particular conditions which may not consent to the passenger modifications or change of reservation and may limit or deny the amount of the refund, wholly or partially, of said fares. 
  6. Should the passenger not show up without giving proper notice in due advance, ALITALIA may cancel reservations for connecting, prosecution or return flights. 
  7. In accordance with international rules, by Instruction of the Italian Ministry of Transportation no. 40/0151 of 18  March 1996, as integrated by the ENAC (Italian Civil Aviation Authority) Instruction no. 99-2632/DG of 22  July 1999, is not allowed the use, on board the aircraft, of all portable electronic devices, with the exception of:  
    • hearing-aids systems;
    • pace-makers;
    • electric shavers; 
    • portable sound systems (i) not laser reading or (ii) digital;
    • personal portable computers not linked with printers nor with CD players, to a limited extent of the cruise time and upon specific permission of the Captain.             
     
  8. It is not consented to smoke on board ALITALIA Group aircraft.             
Notice according to Italian Legislative Decree 196/2003 - Processing of personal data:ALITALIA, through passengers' reservation and check-in operations, acquires passengers personal data necessary to perform contractual obligations in respect of the same passengers. Execution of such obligations entails necessarily that ALITALIA personnel involved with operative and commercial offices, as well as third party services providers, may get to know such data in their respectively capacities, the first, as "Person in Charge of the Processing" and, the second, as "Data Processor". ALITALIA, as "Data Controller", for the subject data treatment, managed mostly through computers, informs that the data themselves will be exclusively utilised for the above mentioned purposes.


Issued by

ALITALIA - Linee Aeree Italiane S.p.A., Viale A. Marchetti 111 - 00148 Rome (ITALY).
Tax Identification Number and registration number in the Rome Register of Companies 00476680582;
R.E.A. of Rome no. 135156; Partita IVA no. 00903301000.
Share capital: Euro 1.433.219.070,35 fully paid up.
Terms & Conditions of Carriage
  Conditions of Contract
  Notice to Passengers
  Flight delay
  Flight cancellation
  Overbooking
  Provisions about baggage
  Liability for damages to baggage
  Liability for damages occasioned by delay in the carriage of persons
  Liability for damages occasioned by delay in the carriage of baggage
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